187 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.6

Went to Knoxville Wholesale Furniture on Peters Rd. about a week ago.

Salesperson was kind and helpful but the quality of their furnitures and installation is simply unacceptable. Loveseat came ripped, kids bed frame was defective so they couldn't install it, dining table had a big scratch on the side. 2 out of the 4 drawers they installed were cracked during the installation process and wouldn't slide in. I tried to work with them and get the issues resolved until my son cut his finger on a childrens dresser they installed - which had a huge nail sticking out on the inside.

I inspected other units in the kids set and found a nail sticking out on the bunk stairs and more cracks on the bed frame where they screwed. At this point I was so upset I just wanted to be done with them.

Manager refused a refund and even implied that I was not doing my job as a parent to inspect the units before letting my child use it. It's been almost a week and the kids still don't have a safe, functional bed to use.

Reason of review: Bad quality.

Location: 410 N Peters Rd, Knoxville, TN 37922, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Knoxville Wholesale Furniture Reviews

  1. 28 reviews
  2. 25 reviews
  3. 8 reviews
  4. 0 reviews
  5. 6 reviews
Knoxville Wholesale Furniture reviews