We bought a serta king size bed/box spring, (memory foam).We paid over 1200.00.
It is suppose to go back to normal after getting out of it. Well let me tell you it only got worse. It is like having a speed bump between my husband and I. It doesn't go back to normal it sent us both to the chiropractor where we have spent thousands of dollars on our backs and neck!
Robb Mee was our salesman! Dave Tom the manager refuse to do anything!!! If the name fits wear it, Robb Mee has never called us once from the git go. We went down there three times and keep getting the run around.
They had some mattress technician come look at our mattress three months ago, they said nothing wrong with it. We kept calling and complaining. We talked to Dave Tom the manager and he said they lost the report from the technician. So he came out again, still nothing wrong.
BS! I say they sleep on it one night and tell me nothing is wrong with it!! The customer service was the worst! The manager is an *** and the technician is ***!
I do not recommend this store to anyone! Beware of the BS. Robb Mee you should quit your job before we start to picket the place.
I am so ready to do it.Signs are just about finished...Here I come!
More Review Details
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- Product or service
- Serta Memory Foam Mattress
- Review category
- Furniture and Decor
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