furniture store customer manager service customer service delivery business people week
Most helpful review
1.0
Details
We purchased a couch before Christmas and they were suppose to deliver the Saturday after Christmas. No show and no call. On the say day of the sale the salesman said to text him if we had any questions, We did text him and no response. That should have been our first...
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Review
#1745587 Review #1745587 is a subjective opinion of poster.
Service
Knoxville Wholesale Furniture Sales Representative
Pros
  • Dont know of any
Cons
  • Not getting back to us
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Living Room Furniture

Don’t buy a mattress from this place or maybe anything! | Knoxville Wholesale Furniture review from District 5, Tennessee

1.7
Details
They do not honor the warranty they promise to make a sale. Manager did not even listen to me when he called to inform us they would not honor our warranty. I will never buy from Knoxville wholesale again
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Review
#1761680 Review #1761680 is a subjective opinion of poster.
Service
Knoxville Wholesale Furniture Manager
Pros
  • Delivery was ok
Reason of review
Warranty issue
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • Warranties

No way with clearance center or other locations, Bought 2 leather couches and they delivered pleather. | Knoxville Wholesale Furniture review from District 4, Tennessee

1.2
Details
Do not trust them regarding product quality
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Review
#1709732 Review #1709732 is a subjective opinion of poster.
Cons
  • Product quality
Reason of review
Not as described/ advertised
Loss
$2500
Preferred solution
Deliver product or service ordered
1.0
Details
I purchased a day bed, mattress, dresser and mirror for my daughter on June 6, 2019. Also a king size mattress. Was told everything was in stock. We paid for everything that day and set up the delivery for the following week. The delivery men told me the bed wasn't on...
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1 comment
Anonymous
#1779946

I’ve had a similar experience. DO NOT BUY ANYTHING FROM KNOXVILLE “WHOLESALE “. You’ve been warned!!!

Review
#1657303 Review #1657303 is a subjective opinion of poster.
Cons
  • Salesman dishonesty
Reason of review
We were given the option of several items for a gift promotion. My girls chose an ice cream maker. We never received it.
Preferred solution
Let the company propose a solution
Tags
  • Lied About Availability
1.0
Details
I am really mad with this people not only the salesman are crooks but even the bosses are too, I bought $10000+ furniture from this people and the next day to purchase i decided not to buy the mattress from my order so i canceled the order for mattress, since I had...
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Review
#1578035 Review #1578035 is a subjective opinion of poster.
Service
Knoxville Wholesale Furniture Customer Care
Reason of review
Poor customer service
Loss
$7000
Preferred solution
Let the company propose a solution
We purchased a couch and two recliners, the couch had several issues after only a couple of months. We went into the N. Peters store and were explaining this to the girl at the front desk she was being very nice. The GM David Tom came flying out of his office very...
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Review
#1542961 Review #1542961 is a subjective opinion of poster.

Expensive furniture lousy coustomer service- | Knoxville Wholesale Furniture review from Knoxville, Tennessee

2.8
Details
We are not happy with our $3,000 piece of furniture. No one will contact us to talk about problems. We even bought warranty, still no service. Beware of this business.
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Review
#1441791 Review #1441791 is a subjective opinion of poster.
Service
Knoxville Wholesale Furniture Manager
Pros
  • Staff
  • Salesman that helped me at time of purchase
  • Salesperson
Cons
  • Not getting back to us
  • Customer service
  • Way they deal with customer complaints
Reason of review
Poor customer service
Loss
$1
2.0
Details
I would like to express my frustration over the everything that has happened in the last two weeks. First, I want to say that Woodson, at your Powell Store and Lisa at you main store and the two drivers from your Powell store have been nothing but kind and...
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Review
#1421148 Review #1421148 is a subjective opinion of poster.
Reason of review
Poor customer service

Awesome | Knoxville Wholesale Furniture review from Knoxville, Tennessee

5.0
Details
Great prices, Great selection, will be back again!
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Review
#1402203 Review #1402203 is a subjective opinion of poster.
Reason of review
Fair pricing

Overpriced and under delivered | Knoxville Wholesale Furniture review from Knoxville, Tennessee

1.6
Details
My wife purchased 2 Quentin mattresses of OK quality for $1200. I would call this anything but wholesale. I went to the Clinton highway store to pick up the mattresses but they didn’t do customer pick up until 12. I had to wait 30+ minutes and then they didn’t have them ready so I had to waste more time waiting. I spent $1200 and they couldn’t even have them ready!
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Review
#1367480 Review #1367480 is a subjective opinion of poster.
Service
Knoxville Wholesale Furniture Pick Up Service

Contact Knoxville Wholesale Furniture Customer Service

Website:
Mailing Address:
2381 Old Callahan Drive
Knoxville, TN 37912
Phone:
(865) 671-5300
All Knoxville Wholesale Furniture Contacts

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Latest Question

Knoxville Wholesale Furniture Questions
1.4
Details
Worst furniture buying experience ever accompanied by horrible customer service. Purchased and paid upfront for near $10000.00 worth of furniture and was told all was in stock and could be delivered the following wk, well no such thing. They came and many pieces were...
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Review
#1366468 Review #1366468 is a subjective opinion of poster.
Service
Knoxville Wholesale Furniture Manager